I’m struggling with a few of my customer’s sites that have services on Amazon again today. This is the second time I’ve had major trouble with them, the first being the multi-day outage last year. Luckily I don’t really recommend Amazon (mostly because of I/O performance) so my phone isn’t ringing off the wall. Apparently, the main value proposition of the cloud is that you have a better excuse for your system being offline. You don’t get real fault tolerance without a lot of thinking and provisioning. You looked like an idiot before the cloud but now you can send customers to a mainstream news story about other prominent web sites taking a poop and be forgiven.